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Drivability University


How might we better understand how our fleet driver customers define drivability in order to incorporate findings into new engine development?

I led the Eaton-Cummins joint venture product strategy team in planning and executing a 2-day customer council event focused on drivability. I facilitated a planning workshop where we created a Drivability University theme. During the event I facilitated research activities, and we gathered direct input from our customers on their perception of drivability. At the end of the event the research team gained their "Freshman 15" insights. The results of this work ultimately led to new drivability features like On Ramp Boost featured in the video.

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